Turn survey responses into product decisions.
Upload thousands of open-ended answers and get the themes, sentiment, and standout quotes your product team can actually act on — in minutes, not weeks.
Free for 500 responses · No credit card required
“I spent forty minutes trying to connect our CRM and almost gave up. Once it worked, everything else was magic.”
Trusted by product teams at fast-moving companies
Everything you need to move from data to decisions.
Stop exporting responses into a spreadsheet and skimming for patterns. Censa gives you structured insight the moment the data lands.
Automatic theme detection
Our model clusters open-ended answers into themes you can name, merge, and drill into. No manual tagging.
Sentiment at the sentence level
See sentiment per response, per theme, and per cohort. Track how it shifts over time or by segment.
Standout quote extraction
Surface the single most representative quote for every theme — ready to paste into your PRD or review.
Cohort comparisons
Slice by plan, tenure, geography, or any attribute you attach. Spot where power users and new users diverge.
CSV, Typeform, SurveyMonkey
Drop in a CSV or connect your survey tool. Re-analysis runs automatically on new responses.
Share without exports
Send a read-only link to stakeholders. They see the latest themes and quotes, always in sync.
From raw responses to a shareable readout — in three steps.
Most teams finish their first analysis in under ten minutes.
Connect or upload
Drop a CSV export or connect your survey tool in one click. We handle schemas automatically.
We cluster & score
Responses are grouped into themes, scored for sentiment, and tagged with cohort attributes in minutes.
Share & act
Review the top themes, pull standout quotes, and share a live link with your team — no slide deck required.
Clusters you can trust — not a word cloud.
Censa groups semantically similar answers, even when wording differs. Rename, merge, or split clusters with a click, and the underlying quotes follow.
- Editable themes that persist across reloads
- Automatic deduplication of near-identical feedback
- Confidence scores so you know what's solid
Track sentiment as it shifts — by cohort, by release, by plan.
Every response is scored on the fly. Compare weeks, compare plans, compare the users who churned against the ones who stayed. See what's getting better, and what isn't.
- Per-theme sentiment over time
- Cohort overlays with two-click setup
- Alerting when sentiment drops past a threshold
Built for the people who have to read every response.
We cancelled a feature last quarter because Censa surfaced that what users actually wanted was three layers deeper. Saved us a month of engineering.
I used to spend a full week skimming NPS comments after every release. Now I get the same insight over a coffee on Monday morning.
The standout-quote feature alone has changed how I write PRDs. Every decision now starts with an actual customer voice.
Simple, usage-based pricing.
Start free. Upgrade when you outgrow it. Cancel any time.
Enough to run your first analysis and share it with your team.
- Up to 500 responses/mo
- 1 workspace, 3 members
- Automatic themes & sentiment
- CSV upload
For product teams running multiple surveys across cohorts.
- Up to 25,000 responses/mo
- Unlimited workspaces & members
- Cohort comparisons
- Typeform & SurveyMonkey sync
- Live share links
For organizations with heavy volume and custom requirements.
- Unlimited responses
- SSO & audit logs
- Custom data residency
- API access
- Dedicated success manager
Frequently asked questions.
How many responses can I analyze at once?
The Starter plan covers up to 500 responses per month. Pro handles 25,000, and Scale is unlimited. You can upload in batches of any size.
Which survey tools do you integrate with?
CSV upload works with anything. We have direct integrations with Typeform and SurveyMonkey, and an API for everything else.
Is my data used to train models?
No. Your responses are never used for training. They're processed, stored encrypted, and deleted on request.
Can I edit or merge themes after they're generated?
Yes. You can rename, merge, split, or hide any theme. Your edits persist and are reflected everywhere the theme appears.
Do you support SSO?
SSO (SAML and OIDC), audit logs, and SCIM provisioning are available on the Scale plan.
Stop skimming responses. Start shipping the right thing.
Join product teams turning raw survey data into decisions they can defend. Free for the first 500 responses.